LOVAC
Pricing

Simple plans. One setup fee, one monthly rate.

Setup covers building and training your agent and connecting your systems. The monthly rate covers running it, maintenance and updates.

Founding offer · first 5 businesses

Try it for a month, without the monthly fee.

Our first five customers pay only the setup. Your first month is free, with no contract. If you're happy, your plan starts after that month at the normal monthly rate.

Setup guarantee: live within 14 days of your go-ahead, or your setup fee back.

  1. A free 20-minute call to see what it could handle for you
  2. We build and set up your system (one-off setup fee)
  3. Month one: live, with no monthly fee and no contract
  4. Month two: your plan starts, if you're happy
Missed-call calculator

What do missed calls cost you now?

Most businesses miss more calls than they think: on a job, with a client, after hours. Move the sliders to your numbers.

Revenue you're likely losing
€1,663
per month, about €19,958 a year
That's 4.2× the Receptionist plan and 2.2× the Growth plan, every month.
Estimate only: missed calls × weeks × booking rate × booking value. Your discovery call replaces the guesses with your real numbers.

Receptionist

€399 / month
Setup from €800 · quoted after your free call
  • Calls, texts and website chat answered 24/7
  • Booking into your Google or Outlook calendar
  • SMS confirmations and reminders
  • Messages and urgent transfers to you
  • 400 call minutes and 200 texts a month
  • Up to 3 changes a month, maintenance and updates
Start with Receptionist

Partner

€1,999 / month
Setup from €800 · quoted after your free call
  • Everything in Growth
  • Up to 3 small automations, built and run for you
  • An AI personal assistant for the owner
  • Several numbers or locations, other languages
  • A monthly strategy call and same-day changes
  • 2,000 call minutes and 1,000 texts a month
Talk to us

Custom

Ask for a price
Quoted after your free call
  • Bespoke builds and integrations
  • Larger teams and several locations
  • Your own mix of agents and automations
  • A build plan agreed with you up front
Ask for a price

Extra call minutes on any plan are €0.25 each, and we warn you before you get there. Pay 12 months up front and get 2 months free.

What's includedReceptionistGrowthPartnerCustom
Monthly rate€399€749€1,999Quoted
One-off setupFrom €800From €800From €800Quoted
Call minutes a month4001,0002,000Agreed
Texts a month2005001,000Agreed
Extra call minutes€0.25€0.25€0.25Agreed
Calls, texts and website chat 24/7✓✓✓✓
Booking into your calendar✓✓✓✓
SMS confirmations and reminders✓✓✓✓
Messages and urgent transfers✓✓✓✓
Email agent—✓✓✓
CRM connection—✓✓✓
Automations built for you—1 small automation (e.g. review requests)Up to 3 small automationsAs agreed
AI personal assistant for the owner——✓✓
Several numbers or locations——✓✓
Other languagesAdd-onAdd-on✓✓
ReportingCall and booking logMonthly reportMonthly report and strategy callAgreed
ChangesUp to 3 a monthUp to 3 a monthSame dayAgreed
SupportStandardPriorityPriority, same dayAgreed
Paid yearly (2 months free)€3,990€7,490€19,990—

A small automation does one job, like review requests, quote follow-ups or sorting new enquiries. Bigger builds, like old-lead revival or connecting several systems, are quoted separately.

Is there a contract?

Your first month is a pilot with no contract. If you continue, your plan runs for a minimum of 3 months, then month to month with 30 days' notice. Prefer to commit for a year? Pay 12 months up front and get 2 months free. The setup fee is a one-off and is not refunded once your agent is live.

Is there a free trial?

Our first five customers get a founding offer: pay only the setup, and your first month has no monthly fee and no contract. After that month, your plan starts at the normal monthly rate.

Is there a guarantee?

Yes. Your agent is live within 14 days of your go-ahead, or you get your setup fee back. The 14 days start once we have the access we need, such as your calendar and call forwarding. Bigger custom projects get their own timeline, agreed with you up front.

What does the setup fee cover?

Building and training your agent on your services, prices and voice, connecting your number, website, calendar and other systems, and testing it with real scenarios before launch. The exact figure is quoted after the discovery call. Setups start from €800.

Are there per-call or per-minute charges?

No per-call charges. Each plan includes a monthly bundle of call minutes and texts: 400 and 200 on Receptionist, 1,000 and 500 on Growth, 2,000 and 1,000 on Partner. Extra minutes are €0.25 each, and we warn you before you get there, so there are no surprises.

Do I keep my phone number?

Yes. Your number stays yours. Calls are forwarded to the agent always, after a few rings, or only outside your hours, whichever you choose.

Can I change plan later?

Yes. Upgrade or downgrade any time, effective from your next monthly invoice. Extra integrations are quoted separately.

Automations

Priced per project.

See what we automate →

Automation projects

From €1,500 per project, plus care from €99 a month for hosting, monitoring and fixes.

Old-lead revival

€500 setup for up to 1,000 contacts, then 10% of the first sale from every lead it brings back. For barbers and dentists, €25 per booked appointment instead.

FAQ

Questions we hear on every discovery call.

Will customers know they're talking to an AI?

Yes. The agent introduces itself as an AI assistant at the start of every call and chat, as EU rules require, and anyone can ask for a person at any time.

What happens when it can't help?

It takes a message with the caller's details and reason, sends it to you straight away, or transfers the call to a number you choose during your hours.

Which systems does it connect to?

Google and Microsoft 365 calendars, most CRMs, your existing phone number and your website. Custom integrations are part of the Partner and Custom plans.

How long does setup take?

Most Receptionist and Growth setups are live within one to two weeks of the discovery call. Larger integrations take longer, and we agree the timeline up front.

Where is my customers' data stored?

Our automation server runs in the UK, which the EU recognises as having equivalent data protection. The AI services that write the replies and create the voice (Anthropic and ElevenLabs) process conversations in the US under the EU–US Data Privacy Framework or Standard Contractual Clauses, and do not use your data to train their models. Calls are recorded, callers are told at the start, and recordings and transcripts are deleted after 90 days.

Can it speak other languages?

Yes. English is standard. Other languages are included in the Partner plan and available as an add-on on the others.

Not sure which plan fits?

Book a free 20-minute call and we will tell you honestly what you need, and what you do not.