Patients booked in, even when the front desk is busy.
Calls come in while your team is with patients. LOVAC's AI receptionist answers, books check-ups and hygiene visits, handles cancellations and passes anything clinical straight to your team.
When reception is busy, the phone rings out.
When reception is with a patient, new patients ring the next practice instead.
Empty chairs cost the most, and filling them takes calls nobody has time to make.
Many patients can only ring after work or at lunchtime.
Your reception team, with an extra pair of hands.
- Books, moves and cancels check-ups, hygiene and new-patient visits
- Answers questions about prices, opening hours, parking and medical card or PRSI cover, from the answers you give it
- Sends dental pain and emergencies straight to your team, and never gives clinical advice
- Texts confirmations and reminders to cut no-shows
- Keeps a waiting list and offers cancelled slots
- Works with your calendar, or your practice software if it has an API: we check this on the first call
Calls are recorded and patients are told at the start of the call. Recordings and transcripts are deleted after 90 days.
Hi, you've reached Riverside Dental. I'm the AI receptionist. How can I help?
Hi, I'd like to book a check-up and a clean.
Of course. Are you already a patient with us?
Yes, Niamh Kelly.
Thanks, Niamh. Dr Byrne has Friday at 10:20 or Monday at 16:40. Which suits you?
Friday at 10:20, please.
Booked: a check-up and clean with Dr Byrne on Friday at 10:20. You'll get a text confirmation now and a reminder the day before.
Fewer gaps in the diary.
Patients reminded when their check-up or hygiene visit is due, with a link to book.
A text asking happy patients for a Google review after their visit.
Details from calls and web forms copied into your systems, so nobody types them twice.
Try it for a month, without the monthly fee.
Our first five customers pay only the setup. Your first month is free, with no contract. If you're happy, your plan starts after that month at the normal monthly rate.
Setup guarantee: live within 14 days of your go-ahead, or your setup fee back.
- A free 20-minute call to see what it could handle for you
- We build and set up your system (one-off setup fee)
- Month one: live, with no monthly fee and no contract
- Month two: your plan starts, if you're happy
Give your front desk a break.
Book a free 20-minute call, or talk to our AI receptionist now and hear how it would sound for you.